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Chris Tibbets and his team at Home Loan Investment Bank are second to none in offering solar loans on home improvement loans. They are very reliable and fantastic with our customers. We can't recommend them highly enough.
Had a good experience getting the loan, was quick just asking for the standard loan documents. After getting the loan I sent in the autopay signup sheet by mail (who doesn't have this available online??) and I called to make sure it was set up. They told me at first it wasn't but then when I asked if they had received it they changed their answer and said yes they did it that it was set up. A couple of days after the payment was due I called and apparently it was never set up and they don't have the paper for setting up my autopay. I really hate being lied too, luckily I called so it only cost me $15 or $20 of extra interest and not a lot more if I didn't.
The team is very professional and responsive. A great local bank to work with!
I have had my loan with this company for 2 & a half years never had an issue until I noticed on the 11th that my payment did not come out of my account I was very nervous I did not want to be penalized or anything. I then called & was told that the payments came out on October no problem November no problem, but for the month of December It looked as if on the 7th I payed off my loan. WHICH WAS COMPLETELY FALSE. The women then told me maybe someone payed off their loan & put the wrong account number & it was put into my account, which if it was the case they should be paying better attention. She told me "You shouldn't be penalized, but I'm not sure" which why would I be it wasn't my fault?? I was told someone would get back to me in 48 hrs, which had me on edge because I had no Idea what was going on. SOO i decided to call back & another woman told me that they sold my loan to another company... Which i guess companies do all the time, but without any notice never got an email, call, anything in the mail. I was completely blindsided & it was very unprofessional, & all of that running around when the first women could have just told me that is what happened. If you don't want to be blindsided or want to work with a bank more professional, do not choose home loan investment!
We rely on Home Loan Investment Bank for funding for the majority of deals with our customers. Chris Tibbetts & his team offer great rates and even better customer service. We know from experience it is always that last 10% of getting the paperwork executed and this is where HLIB excels. Their FHA Title 1 Loan program offering a tax deductible advantage is a great conduit for anyone in need.
2 Altieri Way
Warwick,,
RI 02886
United States
2 Altieri Way
Warwick,,
RI 02886
United States
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